Text (513) 952-8554 to place a pickup order or ask a question, and we'll reply by text.
Ordering by phone
Call (513) 526-1555. After your order is placed, our automated ordering assistant asks:
"Elephant Walk can text you about this order: two texts, when the kitchen has it and when it's ready. Message and data rates may apply. Reply HELP for help, or STOP to opt out at any time. Our text terms and privacy policy are at elephantwalkcincy.com. Would you like these texts, yes or no?"
If you say yes, the assistant confirms: "Great, you're signed up. Your first text from us will confirm it."
If you say no, or don't answer, we don't text you. Your order goes ahead either way. Saying yes is never required to place an order.
Your first text from us
"Elephant Walk: the kitchen has your order 042 and is getting it ready. We'll text you when it's ready for pickup. Msg & data rates may apply. Reply HELP for help, STOP to opt out."
How often, and what it costs
Elephant Walk Customer Care texts: two texts per phone order, plus our replies when you text us, so message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. No marketing texts.